Privacy Policy

Information we collect

We collect information you provide directly to us, and a limited amount of technical information that your browser sends automatically when you load a page.

• Contact details you submit through enquiry forms, such as name, organisation, role, email address, and country.
• Professional context you choose to share, such as the clinical or distribution topic your enquiry concerns.
• Technical data including IP address, browser type, device type, referring page, and pages viewed.
• Cookie identifiers, as described in our cookie settings.

How we use information

Information is used to respond to enquiries, to verify that healthcare-professional content is served to the intended audience, and to understand which resources are most useful so that we can improve them.

We do not sell personal information, and we do not use enquiry details for unrelated marketing without a separate opt-in.

Legal basis for processing

Where the GDPR applies, we rely on legitimate interest for operating and securing the site, on consent for non-essential cookies, and on the necessity of pre-contractual steps when responding to a partnership enquiry.

Sharing and disclosure

We share information with service providers who host the site, deliver email on our behalf, and provide aggregate analytics. Those providers act on our instructions and are bound by contract.

We may disclose information where required by law, or to protect the rights, safety, and property of NewPassive, our partners, or the public.

Data retention

Enquiry records are retained for as long as needed to handle the request and to keep a record of the commercial relationship. Technical logs are retained for a shorter, rolling period.

Your rights

Depending on where you live, you may have the right to request access to your information, to ask that it be corrected or deleted, to object to certain processing, and to withdraw consent you previously gave.

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to fix information that is inaccurate or incomplete.
• Deletion — ask us to erase information where we have no continuing basis to keep it.
• Objection and restriction — ask us to stop or limit particular processing.
• Withdrawal of consent — change your cookie choices at any time.

Security

We apply administrative and technical safeguards appropriate to the sensitivity of the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International transfers

NewPassive operates from Egypt and works with partners and service providers in other countries. Where information is transferred across borders, we use recognised safeguards for that transfer.

Contacting us

Questions about this policy, or requests relating to your information, can be sent through the contact page. We aim to acknowledge requests promptly and to respond within the period required by applicable law.